Refund policy

Because every bag is roasted fresh to order just for you, we can't accept returns on opened coffee. That said, we stand behind every order:

• Damaged or wrong item? Email us within 14 days of delivery with a photo and we'll replace it or refund you in full — your choice, no returns needed.
• Unopened items can be returned within 30 days of delivery for a full refund of the product price. Email us first and we'll send instructions.
• Didn't love it? Tell us what was off. We're a small crew and we make it right — replacement, credit, or a different roast.

Refunds are issued to the original payment method within 5–10 business days of approval.

Contact: use the contact form at galilcoffee.com or reply to your order confirmation email.